Continuous Improvement and Performance Monitoring
Country: Uruguay
Client: Federación Médica del Interior (FEMI)
Date: 2012-2014
Status: Complete
Project Description
Multi-hospital and ambulatory clinic programs to implement measures for continuous improvement and performance monitoring of medical service quality for Federación Médica del Interior (FEMI), a public / private health consortium that provides services to 33% of the country’s population. Its hospitals range in size from under 30 beds in remote rural areas to over 400 beds in urban areas.
What We Did
- Educational seminars taught participants methodology and leadership skills needed to direct PDCA (Plan, Do, Check/Validate and Act) projects, map processes and redesign them to improve efficiency and outcomes using Six Sigma methodology
- Onsite baseline evaluations were conducted by our consultants to establish a baseline assessment in quality and safety
- Projects to improve medication management using Six Sigma methodology were implemented at each site
- Innovative practices included an online portal for reporting of adverse events by staff and patients
- Validation visits were conducted to confirm the results and information reported by the healthcare professionals
Examples of Consultation Documentation
Other projects
- All
- China
- Uruguay
- Ecuador
- United Arab Emirates
- Peru
- Multi Country
Accreditation preparation
Desarrollo del Marco de Licencia para Programas de Rehabilitación
Review of Health Quality
Assurance
Continuous Improvement and Performance Monitoring
Six Sigma Methodology
SISTEC Program and Belgium Technical Cooperation (Susalud)
Quality and Patient Safety
Improve healthcare quality and ensure patient safety
Quality Improvement and
Cost Reduction
Improve Quality and Reduce Costs
Rehabilitation Programs
Development of Licensing Framework for Rehabilitation Programs
Performance Monitoring
Continuous Improvement and Performance Monitoring